Financial Aid Feedback

 
Your feedback will greatly assist the Boise State Financial Aid staff
improve  service to students.
 

bulletPlease grade your overall experience with Boise State's Financial Aid Office during 2001-2002 aid year.  A   F
bulletRelative to your expectations, was your overall experience at the Financial Aid Office...
Much better than expected Worse than expected
Better than expected  Much worse than expected
About what expected

bulletPlease grade the following regarding the staff at Boise State's Financial Aid Office:

  Provided accurate information                     

       A   F
  Gave you individualized attention  A   F
  Treated you with respect  A   F
  Provided consistent service  A   F
  Were exceptionally friendly and courteous  A   F

bulletDid you have any problems or difficulties with your financial aid from Boise State?
Yes            No
bulletIf Yes, did you tell anyone about the problem?

Yes

           No
bulletIf Yes, how would you grade the manner in which it was handled?
A   F

bulletWhen you had a question about your financial aid, which method or source did you utilize most often to have your question answered?
Went to the Financial Aid Office in Boise
Went to the Student Services Office in Canyon County
Telephoned the Financial Aid Office
E-mailed my question to FAQuest@boisestate.edu
Read the Required Reading booklet and award letter
Utilized  Boise State web sites on the internet
Utilized web sites beyond the Boise State pages
Other 
bulletPlease share your comments about service you received from the Boise State Financial Aid Office and offer any ideas you may have for improving service to students.

      

   Thank you for responding to our student satisfaction survey.